inTouch
Product priorities · Sprint H17 · 28 Sep → 12 Oct

What we are working on.

Highest
HMD

User-flow definition, registration and subscription, upcoming development.

Highest
Geneva

Deploying the new version.

High
Telnyx integration

New telephony provider integration for call delivery.

High
Poland POC (VIS)

Automated report dispatch, Polish report translation, Polish keywords setup.

High
VŠE

Post-processing questionnaires, prompts and new products for VŠE.

High
Conversation quality

Interruption recovery, turn yielding, fewer questions, drop pre-scripted openings.

Medium
Call Assessment

Post-processing assessment, replace call-quality score, Grafana visualisation.

Medium
Reporting & dashboards

Google Search monitoring, call-delivery & search dashboards, reports to cloud storage.

Medium
R&D · voice & search

Test Gemini 3.5, Cartesia Sonic 3.6, SSML re-standardising, Google-search tests.

Low
Backoffice, infra & fixes

Configurable keywords, default-prompt bug, library upgrades, phone-number handling, pronunciation fixes.

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